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Ahlstrand, R (2022) Structures of subcontracting: Work organisation, control, and labour in the Swedish building sector, Unpublished PhD Thesis, Department of Sociology, Lund University.

AlNasseri, H A (2015) Understanding applications of project planning and scheduling in construction projects, Unpublished PhD Thesis, Department of Construction Sciences, Lund University.

Andersson, N (2003) A mesoeconomic analysis of the construction sector, Unpublished PhD Thesis, , Lund University.

Bahrami, S (2021) Product information quality: A sustainability challenge in design and construction, Unpublished PhD Thesis, , Lund University.

Bildsten, L (2016) Purchasing in construction companies, Unpublished PhD Thesis, , Lund University.

Hooper, M (2015) BIM anatomy II: Standardisation needs & support systems, Unpublished PhD Thesis, , Lund University.

Kakitahi, J M (2014) Causality, magnitude and impact mitigation of rework in Uganda, Unpublished PhD Thesis, , Lund University.

Landin, A (2000) Impact of quality management in the Swedish construction process, Unpublished PhD Thesis, , Lund University.

  • Type: Thesis
  • Keywords: construction sector; innovation; integration; learning; quality assurance; quality management; client; competitive advantage; effectiveness; interview
  • ISBN/ISSN:
  • URL: https://lup.lub.lu.se/record/40866
  • Abstract:
    During the past few years, extensive effort has been devoted to developing quality systems as an integral part of the process in the construction sector. The construction process is complex, involving many different actors with different interests. The demand for quality assurance comes primarily from central authorities via the client, but quality systems should be applied throughout the whole chain and all actors involved in the process. The aim of this study was to investigate how the concept of quality management is being adopted in the construction process and the impact it has had so far. The work associated with quality management was studied in several companies chosen from different categories in order to cover the whole construction process. Companies representing clients, architectual/engineering-companies as well as different types of contractors were studied. The main method used in this thesis was the collection of data by interviews and sorting of these data into the same system as the ISO 9001 standard, together with the use of key factors. With this method, it was possible to search for patterns that could describe the general activities associated with quality management in the construction process. The results of these studies show that quality management appears to be considered primarily as a means of increasing effectiveness and enhancing competitive advantage. Apart from this, the demand of the customer for quality systems may be another force motivating companies to introduce quality management. It was shown that the most common way of implementing quality systems was by inspections, probably due to client requirements. Extensive systems for inspections were regarded by most companies as one of the major elements in the work associated with quality systems. These inspections were often found to be rather meaningless because companies had problems in finding resources for this type of work. However, over time, it was found that the degree of acceptance regarding the use of the ISO 9001 standard gradually increased. The various parts of the ISO 9001 standard were not regarded by the companies as equally important, and were therefore not used to the same extent. Some requirements of the standard tended to be confused with others, or to be misinterpreted. In conclusion, quality systems based on the ISO 9001 standard in the construction sector are used to varying degrees and the acceptance of the standard is increasing. The connection between the integration of these quality systems into the process and the use of this as the basis for innovation and learning in the further development of the construction sector is, however, neglected and should be considered in the future.

Larsson, R (2021) Modelling and simulation of factors influencing on-site construction of concrete frameworks: Studying the effects of resource allocation, weather conditions, and climate-improved concrete, Unpublished PhD Thesis, , Lund University.

Martínez Avíla, C (2018) Stakeholder participation in property development, Unpublished PhD Thesis, , Lund University.

Mwanaki Alinaitwe, H (2008) Improvement of labour performance and productivity in Uganda's building industry, Unpublished PhD Thesis, , Lund University.

Olander, S (2006) External stakeholder analysis in construction project management, Unpublished PhD Thesis, , Lund University.

Pemsel, S (2012) Knowledge processes and capabilities in project-based organizations, Unpublished PhD Thesis, , Lund University.

Persson, M H (2006) Lessons learned in knowledge management: The case of construction, Unpublished PhD Thesis, , Lund University.

Persson, U (2009) Management of sustainability in construction works, Unpublished PhD Thesis, , Division of Construction Management, Lund University,.

Stenis, J (2005) Industrial management models with emphasis on construction waste, Unpublished PhD Thesis, , Lund University.

Sunding, L (2015) On problems, joint problem solving and change: A human behavioural approach in a construction sector context, Unpublished PhD Thesis, , Lund University.

Sundling, R (2019) Factors influencing the outcome of renovation projects, Unpublished PhD Thesis, , Lund University.

Widén, K (2006) Innovation diffusion in the construction sector, Unpublished PhD Thesis, , Lund University.